At BizFlowKit, we strive to provide the most accurate and user-friendly financial tools. Since our products are digital and delivered instantly, we have a clear policy regarding refunds and cancellations.

1. Nature of Product

BizFlowKit provides digital services, including:

  • Premium Tax Reports (PDF/Excel)
  • Ad-free tool access
  • Specialized financial simulators

Because these are non-tangible, irrevocable digital goods, we do not issue refunds once the order is confirmed and the product is sent or accessed.

2. Cancellation Policy

  • One-time Purchases: Orders for individual tax reports or one-time tool access cannot be cancelled once the payment is processed.
  • Subscription Services: If we offer a subscription model in the future, you may cancel your subscription at any time. Your access will remain active until the end of the current billing cycle, and no further charges will be made.

3. Exceptional Circumstances

While we maintain a “No Refund” policy, we may consider refund requests in the following specific cases:

  • Duplicate Payment: If you were charged twice for the same transaction due to a technical glitch, we will refund the duplicate amount within 5–7 working days.
  • Non-Delivery: If you do not receive your digital report via email within 24 hours of a successful payment, please contact us. If we cannot resolve the delivery issue, a full refund will be processed.
  • Major Defects: If the digital tool or report is functionally broken (e.g., a calculation error that makes the report unusable), please provide proof. We will first attempt to fix the issue; if unsuccessful, a refund may be granted at our discretion.

4. Refund Processing

  • Approved refunds will be credited back to the original payment method (UPI, Credit Card, or Net Banking).
  • The refund process typically takes 5 to 7 business days to reflect in your account, depending on your bank’s policies.

5. Contact Us

For any issues related to payments, refunds, or cancellations, please reach out to our billing team:

  • Email: support@bizflowkit.in
  • Subject Line: Refund Request – [Order ID]